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Shipping Policy

Shipment processing time

All orders are processed within 1 working Day

Orders placed at weekends and holidays will be processed on the next working day depending on your country you could receive deliveries on the weekends. If we are experiencing high volumes in orders you will be notified via email of your expected delivery date. You can track your order by clicking here.

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

CountryShipment methodEstimated delivery timeShipment cost
United KingdomStandard Post3-5 business daysFree
United StatesUSA Post3 – 5 business daysFree
EuropeStandard Post3 – 5 business daysFree
Australia and New ZealandStandard Post3 – 7 business daysFree

Shipment confirmation and order tracking

When your order is shipped you can track your order here

Customs, duties, and taxes

Alford and Lynch is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Alford and Lynch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We ship directly to the following countries

  • Ireland
  • United Kingdom
  • Europe
  • USA
  • Canada
  • Australia
  • New Zealand

Returns Policy

Unwanted Purchases/Your Right to Cancel

You must notify us of your intent to cancel / return the item within 30 days of the date of delivery to your address.

Please use the Returns Resolution Centre on eBay to request a refund.

Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.

Under our alfordandlynch.com  Refund Policy, you have 30 days to return a product to us, providing it is unused and in a saleable condition for a full refund.

Where a product is faulty, damaged or described incorrectly we will refund the original delivery charge, but not when a product is simply unwanted.

The Buyer is responsible for return shipping costs and insurance.

Faulty products – within 30 days

In the event of a fault developing within 30 days of purchase, we can either process an exchange (stock permitting) or issue
a full refund after receipt of the returned item and verification of the fault. Please use the Returns Resolution Centre on eBay
to notify us that your item has developed a fault.

Faulty products – after 30 days

Should an item become faulty after 30 days of purchase but within the stated warranty period, we can either process an exchange
(stock permitting) or issue a full refund after receipt of the returned item and verification of the fault. Please contact us via
My eBay and an advisor will reply detailing the appropriate process to resolve your issue.

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