Shipping Policy
Shipment processing time
All orders are processed within 1 working Day.
Orders placed at weekends and holidays will be processed on the next working day depending on your country you could receive deliveries on the weekends. If we are experiencing high volumes in orders you will be notified via email of your expected delivery date. You can track your order by clicking here.
Shipping rates and delivery estimates
Customize the following: Shipping charges for your order will be calculated and displayed at checkout.
Country | Shipment method | Estimated delivery time | Shipment cost |
United Kingdom | Standard Post | 3-5 business days | Free |
United States | USA Post | 3 – 5 business days | Free |
Europe | Standard Post | 3 – 5 business days | Free |
Australia and New Zealand | Standard Post | 3 – 7 business days | Free |
Shipment confirmation and order tracking
When your order is shipped you can track your order here
Customs, duties, and taxes
Alford and Lynch is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Alford and Lynch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship directly to the following countries
- Ireland
- United Kingdom
- Europe
- USA
- Canada
- Australia
- New Zealand
Returns Policy
Unwanted Purchases/Your Right to Cancel
You must notify us of your intent to cancel / return the item within 30 days of the date of delivery to your address.
Please use the Returns Resolution Centre on eBay to request a refund.
Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
Under our alfordandlynch.com Refund Policy, you have 30 days to return a product to us, providing it is unused and in a saleable condition for a full refund.
Where a product is faulty, damaged or described incorrectly we will refund the original delivery charge, but not when a product is simply unwanted.
The Buyer is responsible for return shipping costs and insurance.
Faulty products – within 30 days
In the event of a fault developing within 30 days of purchase, we can either process an exchange (stock permitting) or issue
a full refund after receipt of the returned item and verification of the fault. Please use the Returns Resolution Centre on eBay
to notify us that your item has developed a fault.
Faulty products – after 30 days
Should an item become faulty after 30 days of purchase but within the stated warranty period, we can either process an exchange
(stock permitting) or issue a full refund after receipt of the returned item and verification of the fault. Please contact us via
My eBay and an advisor will reply detailing the appropriate process to resolve your issue.